Ethos provides warranty and satisfaction guarantees pending appropriate and reasonable use of products for their intended purpose. Abuse, modification, alterations, or use of any product outside its intended or described purpose can be grounds for denial of warranty claims. All products are covered against manufacturers defects and are not covered for normal wear and tear. Consumable items such as towels, pads, and applicators will be covered against defect for their average useful life as defined by Ethos Car Care. Partial credit is possible in place of non-warranty returns or items returned in a condition indicative of improper or unintended use. Warranty and guarantee apply to the original owner only and are non-transferable. Proof of purchase is required.